Last Updated: June 06, 2023
At DIVEAIR, we are committed to respecting and protecting your privacy. This Privacy Policy details the types of information we collect, how we use this information, and the measures we take to safeguard your personal information when you interact with our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us, which includes:
1.2 Location Information
We collect location data, including GPS coordinates, and various use data depending on how you use our services to enhance our services and to provide location-based services on our website.
1.3 Transaction Information
Our Point of Sale (POS) system, along with our third-party partners, collects and transmits your encrypted financial information securely, according to industry standards. While we do not store sensitive financial information, we retain receipt data which is transmitted to our servers in an encrypted format after the transaction is completed to provide transaction records for our users.
1.4 Surveillance Information
Our security cameras, installed at our service locations, capture data primarily for providing our services and as a secondary purpose are used for security reasons.
2. How We Use Your Information
We use your personal, location, transaction, and surveillance information to provide, enhance, and personalize our services, ensure security and safety, and communicate effectively with you.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. How We Protect Your Information
We work hard to protect your information from unauthorized access, alteration, disclosure, or destruction. We maintain our servers through third-party providers who employ various security and encryption features to help protect against data breaches. Our website uses the HTTPS protocol, providing an additional layer of security and our systems transmit your data in an encrypted format.
5. Access to Receipt Information
After a transaction, the user is provided with a unique Receipt Access Code and a generated Receipt Access Pin, corresponding to each receipt. These provide access to the transaction records which may be accessed at www.diveair.ca/RECEIPTS. These transaction records do not include any sensitive financial information.
6. Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All transactions are processed through a gateway provider and are not stored or processed on our servers. We use https protocol for the secure exchange of data to and from our website in addition to an encryption algorithm when we transmit data.
7. Third-Party Services
We use third-party vendors, service providers, and partners for a variety of business purposes such as to help us maintain and improve our services. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the Last Updated date at the top of this Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our information-handling practices, please contact us at contact.diveair@gmail.com.By using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.